The power of social media
From the Blog jehanara When I put up my last post regarding my war with K-Electric a lot of my friends and colleagues told me that I was wasting my time, that nothing would come of it. That post was read by 1200+ people within a few hours, several people shared their experiences; the Facebook status I put up was shared by 36 of my Facebook friends; several people tagged people they knew at K-Electric. The result was that I was contacted by half a dozen K-Electric staff offering to help resolve my issue – two of them actually at senior level – a Deputy GM and a Director. Within a few hours my Rs. 40,000 bill was revised and I received a bill by email for close to Rs. 8.900. I was told that unfortunately there had been an error in generating the bill and an apology was rendered. I responded by email pakistanblogs.blogspot.comRead Full Post
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